Refund policy
Each jewellery piece is carefully checked before dispatch to ensure quality, shine, and finishing.
Exchange for Damaged or Wrong Items
If you receive a damaged, defective, or wrong item, Miko will offer an exchange after reviewing the issue.
Please share clear photos or videos of the product within 24 hours of delivery so our team can verify and resolve the matter quickly.
We will respond within 24 hours
Non-Returnable Items
For hygiene and quality reasons, the following items cannot be returned or exchanged:
- Used or worn jewellery
- Items damaged after delivery
- Customized or personalized products
- Products without original packaging
- Sale Items
How to Request a Return or Exchange
To start a return or exchange, contact us within 24 Hours of receiving your order.
You can reach us through:
Email: miikkoo818@gmail.com
WhatsApp: 0324-6759315
Exchange Processing
Once we receive and inspect the returned item, your exchange will be processed within 7–10 working days.
Customer Satisfaction
Your satisfaction is important to us. If you face any issue with your order, our team will do its best to provide a smooth and fair solution.
Miko — The Elegance You Deserve. ✨